Last updated: April 09, 2024
Thank you for shopping at the MoneyVEGA website and the MoneyVEGA app.
If you are not completely satisfied with a purchase for any reason, we invite you to review our policy on refunds and returns.
The following terms are applicable to any products that you purchase from us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or plural.
Definitions
For the purposes of this Return and Refund Policy:
- Application means the software program provided by the Company downloaded by You on any electronic device, named MoneyVEGA
- Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to XOMWOX MARTECH PVT LTD, Marvel Friya, Lohegaon road, Wagholi, Pune 412207.
- Goods refer to the items offered for sale on the Service.
- Orders mean a request by You to purchase Goods from Us.
- Service refers to the Application, or Website, or both.
- Website refers to MoneyVEGA, accessible from https://moneyvega.com
- You mean the individual accessing or using the Service, the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 14 days without giving any reason for doing so.
The deadline for cancelling an Order is 14 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: help@moneyvega.com
- By visiting this page on our website: https://moneyvega.com/contact-us/
- By phone number: +918989118787
- By mail: H604 Marvel Friya, Lohegaon Road, Wagholi, Pune, Maharashtra, 412207, India
We will reimburse you no later than 14 days after we receive the returned Goods. We will use the same means of payment you used for the Order, and you will not incur any fees for such reimbursement.
Conditions for Returns
For the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days
- The Goods are in the original packaging
The following Goods cannot be returned:
- The supply of Goods made to Your specifications or personalized.
- The supply of goods that, according to their nature, are not suitable for return deteriorates rapidly or when the expiration date is over.
- The Goods supplied are unsuitable for return due to health protection or hygiene reasons, and they were unsealed after delivery.
- The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to you if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
H604 Marvel Friya
Lohegaon road Wagholi
Pune Maharashtra 412207
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, we recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of receipt of the return delivery.
Gifts
If the Goods were marked as a gift when purchased and shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as gifts when purchased, or the gift giver had the Order shipped to themselves to give it to you later, we will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please get in touch with us:
- By email: help@moneyvega.com
- By visiting this page on our website: https://moneyvega.com/contact-us/
- By phone number: +918989118787
- By post: Marvel Friya, Lohegaon Road, Wagholi, Pune, Maharashtra, 412207, India